Terms and Conditions

Zorevid™ · Celestial living

Terms and Conditions

The terms of your purchase

Commercial terms for orders placed at zorevid.com.

Last updated: October 22, 2026
Within 7 business daysProcess and dispatch after payment confirmation
10–15 business daysTypical standard U.S. transit after dispatch
30 calendar daysReturn request window after delivery
5–10 business daysTypical refund processing after approval

These terms govern purchases from Zorevid™, operated by Guangzhou Zinan Sales Co., Ltd. Our separate Terms of Use address website access. Product listings, checkout information and the linked policies form part of the information available before purchase. Mandatory consumer rights prevail over any conflicting term.

Before you order

Seller and eligibility

Orders are sold by Guangzhou Zinan Sales Co., Ltd. You must be legally able to buy or have appropriate authorization. Provide accurate contact and delivery information.

Product information

Consult each ceramic lamp listing for its actual size, weight, materials, power requirements, included components and care instructions. Room styling shown in photographs is included only if expressly stated. Screen color and decorative light effects can appear different in person; that does not excuse a material mismatch or defect.

Price and payment

The currency, payment methods, shipping charges and taxes collected by us appear at checkout. Your bank may charge conversion fees. Any import charge not collected at checkout may be assessed separately. We will not add an undisclosed charge without your agreement.

After you order

Acceptance and availability

Submitting an order is an offer to buy. An automatic receipt acknowledges submission; acceptance occurs when dispatch is confirmed unless we expressly confirm earlier. If we cannot accept or fulfill an order, we will notify you and refund any payment collected, without limiting rights arising under law.

Shipping

Paid orders are processed and dispatched within 7 business days after payment confirmation. Standard U.S. transit usually takes 10–15 business days after dispatch. Delivery estimates are not a promise of a particular arrival date. See our Shipping Policy.

Returns and refunds

Request a standard return within 30 calendar days after delivery. After approval, refunds are normally processed within 5–10 business days. Eligibility and postage are explained in our Return & Refund Policy.

Order concerns and applicable rights

Contact us about a damaged, missing or incorrect item, a suspected payment error or a delayed order. We may verify an order to prevent fraud, but will explain a material delay and available options. We do not exclude liability that cannot lawfully be excluded, including mandatory consumer remedies. To the extent lawful, these terms are governed by the laws of the People's Republic of China while preserving mandatory rights and court remedies available in a customer's jurisdiction. No compulsory arbitration or waiver of statutory rights is imposed. We may update terms for future orders; changes do not retroactively remove existing purchase rights.

Explore Zorevid™

Find more information about our store, your order and our policies.

Company Details

Brand Name
Zorevid™
Domain Name
zorevid.com
Legal Company Name
Guangzhou Zinan Sales Co., Ltd.
Owner
Hao Zinan
Product Type
Starry sky ceramic lamps
Business Address
Room D1046, 8th Floor, No. 54 Zengcha Road, Baiyun District, Guangzhou, China
Customer Support Email
service@zorevid.com
Customer Support Phone
+86 155-3612-5846
Customer Service Hours
8:00 AM – 10:00 PM Daily